Last Updated March 17, 2022
Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for full store credit or an exchange. Please see below for more information on our return policy.
All returns must be postmarked within (10) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.
Please email customer service at info@shiftin season.com to obtain a Return Merchandise Authorization to return an item. (RMA) number. After receiving an RMA number, place the item securely in its original packaging and the unworn garment must include all original tags and labels, and mail our return to the following address:
Shift in Season
12348 Ventura Blvd.
Studio City, CA 91604
Please note you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return. You may also use the prepaid shipping label enclosed with your package. If you use the prepaid shipping label, $15.00 will be deducted from your return to cover shipping charges.
After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least ten (10) days from the receipt of our item to process your return or exchange. Depending on your credit card company, refunds may take1-2 billing cycles to appear on your credit card statement. We will notify you by email when your return has been processed.
For defective or damaged products, don't hesitate to contact us at the contact details below to arrange a refund or exchange.
The company will decide all returns requiring a refund.
If you have any questions concerning our return policy, don't hesitate to get in touch with us at